

Hold the Gap means sustaining the productive tension required to grow. “Good” looks like naming the strategic gap explicitly, reinforcing standards, protecting differentiating work, and refusing shortcuts that dilute advantage. Leaders who hold the gap maintain focus on the strategic horizon, even when the pressure to compromise is high.
This imperative drives two outcomes: tighter competitive differentiation and more efficient investment in strategic strengths. When leaders hold the gap, organizations stop diluting what makes them strong.
Teams drift toward comfort. Standards slide. Differentiation erodes. Investments spread thin across too many “nice-to-haves.” Cross-functional partners lose clarity and confidence. Customers see a product or experience that looks increasingly generic.
Strategic edge sharpens. Teams stay aligned to what makes the organization competitive. KPIs move: differentiation indices rise, strategic investment alignment improves, and competitive win rates increase.
A team kept reverting to old habits that weakened a new strategic direction. Their leader named the gap clearly and reinforced why it mattered. She aligned investments to differentiating work and removed tasks that diluted focus. Within a quarter, competitive positioning improved and teams rallied around the direction.
For strengthening commitment during tough pushes, see Coaching 300: Act and Audit. To eliminate low-value work that weakens edge, revisit Innovation 300: Kill the Old Way. For reinforcing strategic discipline, explore Purpose 200: Make Usefulness the Point.