Vision 300: Hold the Gap

Tension

Hold the Gap

Teams lose competitive advantage when they collapse the tension between where they are and where they need to be. Leaders lower the bar to protect comfort or avoid conflict. The organization drifts toward sameness, and strategic posture weakens. Cross-functional partners feel misalignment as teams revert to old patterns. Customers see products and experiences that fail to differentiate. “Hold the Gap” preserves strategic edge. It means defending the difference between today’s capabilities and the future position you’re building toward—without backing down when things get uncomfortable.

Imperative Explained

Hold the Gap means sustaining the productive tension required to grow. “Good” looks like naming the strategic gap explicitly, reinforcing standards, protecting differentiating work, and refusing shortcuts that dilute advantage. Leaders who hold the gap maintain focus on the strategic horizon, even when the pressure to compromise is high.
This imperative drives two outcomes: tighter competitive differentiation and more efficient investment in strategic strengths. When leaders hold the gap, organizations stop diluting what makes them strong.

Five Behaviors

  • Name the gap — Say where you are vs. where you must be.

  • Protect differentiators — Defend the work that sets you apart.

  • Reinforce standards — Hold expectations steady.

  • Resist shortcuts — Don’t collapse to the lowest common denominator.

  • Reward long-term moves — Celebrate choices that strengthen advantage.

If You Don’t

Teams drift toward comfort. Standards slide. Differentiation erodes. Investments spread thin across too many “nice-to-haves.” Cross-functional partners lose clarity and confidence. Customers see a product or experience that looks increasingly generic.

If You Do

Strategic edge sharpens. Teams stay aligned to what makes the organization competitive. KPIs move: differentiation indices rise, strategic investment alignment improves, and competitive win rates increase.

Mini-Case

A team kept reverting to old habits that weakened a new strategic direction. Their leader named the gap clearly and reinforced why it mattered. She aligned investments to differentiating work and removed tasks that diluted focus. Within a quarter, competitive positioning improved and teams rallied around the direction.

Try It This Week

  1. State the strategic gap in one sentence.

  2. Identify one differentiator worth protecting.

  3. Reinforce a key standard.

  4. Decline one shortcut.

  5. Reward a long-term strategic choice.

Learn More

For strengthening commitment during tough pushes, see Coaching 300: Act and Audit. To eliminate low-value work that weakens edge, revisit Innovation 300: Kill the Old Way. For reinforcing strategic discipline, explore Purpose 200: Make Usefulness the Point.