Purpose 100: Name Your Why and Who

Clarity

Name Your Why and Who

Picture a team running fast but in too many directions. Deadlines pile up, meetings multiply, and work gets done—but much of it misses the mark. Stakeholders are confused, partners wait on the wrong deliverables, and customers feel inconsistent quality. Teams feel overwhelmed because they’re working hard without understanding why the work matters or who actually depends on it. When leaders fail to define purpose upfront, teams drift into activity instead of impact. This lack of clarity drives rework, delays, and inflated costs. When leaders name their why and who, everything sharpens. Teams understand the meaningful reason behind the work and the specific people it serves. Priorities become obvious. Tradeoffs become easier. Alignment accelerates. The work that moves forward is the work that matters.

Imperative Explained

Name Your Why and Who means defining the purpose of the work and the exact individuals or groups who rely on it. “Good” looks like concise statements that hold under pressure: a durable why tied to contribution and identity, paired with a clearly named who that guides execution. Leaders who practice this eliminate ambiguity, clarify expectations, and reduce unnecessary effort.
This imperative drives two outcomes: sharper directional discipline and less wasted spend from misaligned work. When leaders define purpose and beneficiary, teams filter decisions faster, cut low-value work earlier, and collaborate more effectively. Execution becomes more predictable because everyone understands what matters and why.

Five Behaviors

  • Anchor in contribution — Clarify the real value the work creates.

  • Name the true beneficiary — Identify exactly who depends on the result.

  • Test decisions against purpose — Use your why to choose or eliminate work.

  • Kill vague tasks — Stop any effort no one can justify.

  • Make clarity transferable — Ensure anyone can restate the why and who.

If You Don’t

Teams chase activity instead of outcomes. SLAs slip because work doesn’t align with real needs. Stakeholders escalate as misaligned deliverables trigger rework. Cycle time expands as teams redo unclear tasks. Costs rise through duplicated effort and preventable mistakes. Customer experience becomes inconsistent, and leaders lose credibility as priorities shift without explanation.

If You Do

Execution aligns tightly to strategy. Teams eliminate unnecessary work early, freeing capacity for high-value tasks. KPIs move in the right direction: cycle time shortens, project abandonment rates drop, and a greater share of work maps directly to business goals. Stakeholders experience cleaner handoffs and faster delivery. Leaders regain time, and teams deliver value with less friction.

Mini-Case

A project analyst inherited 14 competing requests spread across marketing, product, and operations. Instead of pushing through the backlog, she paused to name the why and who behind each item. Five requests lacked meaningful purpose and were archived immediately. Four more were reframed after she validated the intended beneficiaries. Within two weeks, her team reduced active work by 40%, accelerated a customer-critical feature by 10 days, and cut rework by half.

Try It This Week

  1. Write a one-sentence why for your top initiative.

  2. Name the single primary beneficiary.

  3. Kill one task that doesn’t support that beneficiary.

  4. Ask your team to restate the why/who in one sentence.

  5. Decline one misaligned request using your why.

Learn More

Purpose 100, 200, and 300 are distinct angles on direction. To strengthen clarity in execution, explore Integrity 300: Say It Plain for direct expectation-setting and Accountability 100: Claim the Result for visible ownership that reinforces purpose-driven work.