Custom courses · Skills & Products
You know your people and the problem better than anyone. We know how to turn that into behavior change you can measure.
When an organization wants to double revenue, fix a culture problem, or change how thousands of people lead, a turnkey course rarely fits. The problem is specific, so the solution has to be too.
That’s where most of the work that actually moves the needle happens: a real discovery phase, an assessment built for the problem, content formed around the business, and a deployment tuned to how the organization works. The positioning doesn’t change — your expertise plus ours. Custom is just where it goes deepest.
Discovery, design, delivery, and proof — the same methodology behind our flagship courses, built around your problem.
01 — Discovery
The number to move
Cut regretted attrition 15%
02 — Creation
Your custom course
Built on your competency model, benchmarked internally.
03 — Delivery
License a proven skill and roll it out as-is — fast, complete, ready now.
Start from your problem. We build a course, an assessment, and a rollout around your organization — every one on the same proven spine.
Not sure whether off-the-shelf or custom fits? Figuring that out is exactly what the first call is for.
Let’s figure it outWe start from your problem, not our catalog.
We design the course, assessment, and content around you.
We deliver it the way your organization learns.
We prove it moved — against your benchmark.
The methodology is the constant — every engagement inside it looks distinct, because every problem is.
Off the shelf gets you a course.
Custom gets you a result.
Custom work is only worth it if you can prove it moved. We build the assessment around the competencies you care about, then score it against your organization — so you see behavior change, not a completion rate.
Assessment item
How often does your manager invite dissent?
Competencies to measure
Your internal benchmark
A measurement instrument built on the competencies you care about, benchmarked internally — not a generic norm.
Scenarios, examples, and language drawn from your business, mapped to your own competency or values framework.
Certify your people to deliver the custom course internally, so it scales without depending on us for every session.
Deliver the custom program in the languages your workforce actually speaks, with native-speaker review through LeaderFactor™ Translate.
Live virtual, on-demand, or in person — and executive sessions where they add weight. Scoped to how your organization learns.
Aggregate reporting, internal benchmarks, and platform rollout so the program lands and the results are visible to leadership.
Not everything on this list is in every engagement — it’s the menu, scoped to what your problem actually needs.
Proven at enterprise scale
$20.50 back for every dollar invested.
One shared language for every department.
High-stakes calls, no longer left to instinct.
“They didn’t hand us a course. They solved a problem we’d been stuck on for years.”
VP, People — Fortune 500 retailer
Client identities anonymized. Named references available under NDA.
You're not starting from a blank page. A custom engagement builds on the same methodology behind our flagship courses — then it becomes unmistakably yours.
A proven course of ours.
The 4 Stages of Psychological Safety™
A proven LeaderFactor course.
Effectively, the world is your oyster — within one constraint. Everything we build runs on the full-stack methodology: you’ll always have an assessment, a way to apply the learning, and proof it worked. Inside that, the problem, the content, the competency model, and the delivery are all yours to shape.
Yes. Measurement is part of the methodology, not an add-on. Where a custom course calls for a measurement instrument specific to your competencies, we build and benchmark it as part of the engagement.
Either — it’s a decision we make together in Discovery. Many organizations certify their own facilitators to deliver the custom course internally; others want LeaderFactor to deliver, including live and executive sessions. Your subject-matter experts and ours both have a role, and we scope the balance to your team.
By default we host it, so the experience, reporting, and updates stay in one place. If you need it in your own LMS, that’s a conversation we’re open to. Hosting is one of the things we scope in Discovery rather than assume.
Yes. A custom program can be localized through LeaderFactor™ Translate — an AI-assisted first pass with required native-speaker review — so the development keeps its meaning in every market.
It starts with a conversation about your problem. From there we scope the engagement — the assessment, the content, the delivery, and how we’ll prove it worked. Talk with our team to begin Discovery.
Get started
Book a 30-minute scoping call. We’ll pressure-test your problem and tell you honestly whether we can help — no pitch.