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LeaderFactor™ Connect · Platform add-on

Roll out leadership development across the enterprise.

Connect adds the infrastructure enterprise rollouts need — single sign-on, LMS integration, a dedicated Customer Success Manager, and a support SLA — to any Access Pass agreement.

The problem

At scale, a program becomes an operation.

When development reaches across teams, business units, and skills, it stops being a single course and starts being an operation — one that has to fit your identity provider, your learning systems, and your support expectations.

Connect is the layer that makes that operation run: secure access through SSO, delivery inside your existing LMS or LXP, and a named Customer Success Manager who owns rollout from planning through adoption.

This add-on includes

Everything an enterprise rollout needs.

SSO + API integration

Single sign-on and API access that fit your identity and data infrastructure.

LMS / LXP compatibility

Deliver LeaderFactor skills inside the learning systems your people already use.

Dedicated Customer Success Manager

An operational partner for rollout planning, facilitator readiness, and adoption.

Under-24-hour support SLA

Priority response on technical issues and support requests, in writing.

Who it's for

Built for the teams who deploy it.

IT and identity teams

Federate access through your identity provider and connect LeaderFactor to the systems you already run.

L&D operations

Deliver inside your LMS/LXP and lean on a dedicated CSM to plan rollout and drive adoption.

Enterprise sponsors

Roll a program out across teams and business units under one relationship, not a stack of contracts.

FAQ

Frequently asked questions.

Does Connect include aggregate reporting?

No. Connect provides enterprise enablement — SSO, LMS integration, a dedicated Customer Success Manager, and an under-24-hour support SLA. Aggregate reporting across skill assessment data is available through LeaderFactor™ Insights, which can be added alongside Connect.

What LMS and LXP systems are compatible?

Connect is designed for LMS/LXP compatibility. Contact your Customer Success Manager or sales representative to confirm support for your specific system.

What does a dedicated Customer Success Manager do?

Your CSM works as your operational partner — managing rollout planning, supporting facilitator readiness, monitoring adoption, and serving as your primary point of contact for the account throughout the term.

What does the under-24-hour SLA cover?

The support SLA applies to technical issues and support requests submitted through the standard support channel. Your CSM can clarify scope and escalation paths during onboarding.

Does Connect include translation or localization?

No. Multilingual content localization is available through LeaderFactor™ Translate, a standalone Platform Add-On that can be purchased independently of Connect.

How is Connect priced, and can it be added mid-term?

Connect is a Platform Add-On that scales with your Access Pass volume and can be added to an existing agreement at any time. Talk with our team for pricing scoped to your organization.

Ready to scale your rollout?

Connect can be added to an existing Access Pass agreement. Talk to our team about adding it to yours.