Role: Customer Success Representative
Location: Lehi, Utah Hybrid
LeaderFactor helps organizations achieve culture transformation through psychological safety. We offer a powerful combination of content, design, technology, and service that comes together to create a world-class customer experience. We are on a mission to influence the world for good at scale through creating and delivering the most elegant, practical, and powerful human performance solutions.
Organizations across the world are beginning to recognize the moral and competitive imperative to create a culture of rewarded vulnerability (high psychological safety) where employees feel (1) included, (2) safe to learn, (3) safe to contribute, and (4) safe to challenge the status quo – all without fear of being embarrassed, marginalized, or punished in some way. Psychological safety is becoming a term of employment. The demand for the conditions is not going away; it’s here to stay. Five forces are driving the demand for psychological safety around the world:
Without psychological safety, organizations can’t create sanctuaries of inclusion and incubators of innovation. LeaderFactor provides the unique ability to help organizations move from theory to practice. We’ve designed solutions that teach, measure, and improve psychological safety across The 4 Stages (Stage 1: Inclusion Safety, Stage 2: Learner Safety, Stage 3: Contributor Safety, and Stage 4: Challenger Safety).
We’re looking for people who are extremely talented, hard working, and passionate about supporting customers and stakeholders in their efforts to achieve culture transformation through The 4 Stages of Psychological Safety. We work hard and we’re set on accomplishing our mission. We operate on the values of integrity, competence, mutual respect, communication, initiative, and service.
Please apply using this application form.