LeaderFactor, a dynamic startup at the forefront of its industry, helps organizations achieve data-driven culture transformation through The 4 Stages of Psychological Safety. We offer a powerful combination of content, design, technology, and service that come together to create a world-class client experience. Our mission is to influence the world for good at scale through creating and delivering the most elegant, practical, and powerful human performance solutions. We value integrity, competence, mutual respect, communication, initiative, and service.
Our Client Success team is on a mission to deliver world-class service and support to our global client organizations. As a member of the Client Success team, you will have the unique opportunity to deliver the LeaderFactor brand promise to organizations across sectors and industries that you know and love.
You will play an irreplaceable role in ensuring the success and delight of our clients. You will be responsible for executing engagements, providing expertise related to LeaderFactor content and solutions, building strong relationships, and driving business impact. You will serve as the main point of contact for a subset of clients, proactively address their needs, and collaborate with internal teams to deliver an exceptional client experience.
We are seeking two individuals who are passionate about value creation today (execution) and value creation tomorrow (innovation). Interested in accelerating your professional development and building something meaningful? Your journey starts here.
Additional or Preferred Qualifications:
100% premium healthcare coverage
Paid time off
Competitive Salary + Bonus
Weekly team lunches
Educational book program / learning stipend
Work in a culture that values psychologically safety and emotional intelligence
Access to world-class leadership development tools and solutions