It's a culture of rewarded vulnerability.
People can be their best selves at work when they feel safe to be their full selves. But being our full selves at work is stressful! That’s because it’s vulnerable. Too often employees are punished for things like making a mistake, challenging the status quo, or offering feedback. These are the catalysts for innovation. They should be rewarded, not punished.
The 4 Stages of Psychological Safety™ is a universal pattern that reflects the natural progression of human needs in social settings. These needs exist across demographics, psychographics, nations, and cultures.
Teams progress through these stages as they intentionally create cultures of rewarded vulnerability:
This book is the first practical, hands-on guide that shows leaders how to build a culture of psychological safety in their organizations and create an environment where employees can be vulnerable. With reflection questions and key concept reviews, you’ll learn how to help your teams feel included, fully engaged, and encouraged to contribute their best efforts and ideas.
When we say that great culture starts with psychological safety, we’re not talking about perks and parties. We’re talking about:
An organization with no hidden problems or pockets of toxicity.
Teams that are high-performing, inclusive, and innovative.
Applications pouring in while top talent never wants to leave.
Employees exceed expectations and improve without coaxing.
A place where high levels of accountability drive success.
A place where everyone has a voice, and everyone is listened to.
If psychological safety is the #1 variable in team performance then how do you improve it? Where do you start? What are the key actions you can take to increase the level of psychological safety in your environment? This guide has 120+ behaviors you can use to have a higher level of psychological safety. It is the companion to The 4 Stages of Psychological Safety™ book.