September 26, 2022
This series is based on Timothy R. Clark’s book The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation.
You can purchase your copy here: The 4 Stages of Psychological Safety
Or download a free excerpt here: The 4 Stages Book Excerpt
What are The 4 Stages of Psychological Safety? (3:00) Tim and Junior give an overview of the concept as a universal pattern that spans all cultures, demographics, and needs.
The social exchange for inclusion safety (15:45). Every stage is reciprocal, but inclusion safety is different: to qualify for inclusion safety all you have to be is human and harmless.
Inclusion in the context of diversity and equity (22:40). In the DEI space, inclusion sits very closely with diversity and equity. But what do their relationships look like?
Inclusion safety and behavioral families (00:00). Inclusion safety behaviors exist in behavioral families, some of which are asking, greeting, and validating. Junior shares his personal experiences as a dishwasher.
Interaction is not connection (37:23). Oftentimes, we assume that just because we’re interacting with another human that that’s an automatic connection. Tim and Junior discuss why that’s not the case.
Bonding vs. bridging (41:10). Our natural affinities induce bonding behaviors: it’s easy to connect with these people. But when we don’t have natural affinity we need to engage in bridging behaviors.
Inclusion is a prerequisite for innovation (47:15). While it’s probably uncomfortable, the dividends of inclusion are worth it.